Last updated: 10.12.2025

We are committed to protecting your privacy.
This Privacy Policy explains what data we collect, how we use it, and what rights you have.

1. Data We Collect

1.1 Email Address

We collect your email when you create an account or log in.
Used for:

• Account creation and authentication

• Sending login links or security messages

We do not share or sell your email.

1.2 Usage Data & Analytics

We may collect anonymized data about:

• Pages you visit

• Time spent in the app

• Patterns you complete

• Technical information (device type, browser, etc.)

Used to:

• Improve app performance

• Understand user behavior

• Fix bugs and enhance the experience

Analytics are used only with legitimate interest or user consent (EU users).

1.3 Cookies, Local Storage & Cache Data

Owla uses:

• Local Storage to save your progress and improve loading speed

• Cookies for authentication and analytics

• Browser caching to make the app faster

We do not store sensitive personal data in local storage or cookies.

2. Why We Collect Your Data (Legal Bases)

Under GDPR, we rely on these legal bases:

• Contract — to create your account and allow you to use Owla

• Legitimate Interest — app security, performance, and essential analytics

• Consent — for optional analytics or email communication

You may withdraw your consent at any time.

3. How Long We Store Your Data

• Email: stored as long as your account remains active

• Analytics data: stored for up to 24 months

• Local storage/cache: stays in your browser until you clear it or uninstall the app

You may delete your data at any time (see Rights section).

4. Where Your Data Is Stored

• Secure servers operated by our hosting provider

• Encrypted backups

• Local data stored on your device (localStorage/cache)

5. Who We Share Data With

We only share data with essential service providers, such as:

• Hosting provider (server operations)

• Email service (sending login or support messages)

• Analytics provider (app performance data)

We do not sell or rent personal data to any third party.

6. Your Rights (GDPR & similar laws)

You have the right to:

• Access your data

• Correct inaccurate data

• Delete your account and data (“right to be forgotten”)

• Export your data

• Withdraw consent at any time

• Object to certain processing activities

To exercise these rights, contact us at:
info@fluencymind.com

We respond within 30 days.

7. How We Protect Your Data

We use:

• Encryption (HTTPS)

• Secure authentication methods

• Minimal data collection

• Limited access for authorized personnel only

• Regular monitoring for unauthorized access

9. Contact 

If you have privacy questions, email: info@fluencymind.com

TERMS OF USE / TERMS & CONDITIONS

Last updated: 11.12.2025

Welcome to Owla. By using our website or app, you agree to these Terms.

1. What Owla Does

Owla is an educational and self-development tool that helps users practice English thinking and reframe beliefs using guided exercises.

Owla is NOT:

• Psychological or medical therapy

• A clinical tool or mental health service

• A guarantee of specific results

2. Who Can Use the App (Age & Eligibility)

• Owla is intended for users 16+ (or the age defined by your local law for digital consent).

• You must provide accurate information.

3. Account Rules

• You log in using your email.

• You are responsible for keeping your login link or device secure.

• You agree not to share or misuse your account.

4. Acceptable Use

You agree not to:

• Use the app for harmful or illegal activity

• Interfere with the platform or its users

• Copy, reverse-engineer, or misuse Owla’s intellectual property

All content, branding, and features belong to Owla.

5. Limitation of Liability

We provide Owla “as is.”

We are not liable for:

• Any personal, emotional, or communication outcomes

• Loss of data caused by device issues

• Interruptions in service

Owla does not replace professional therapy, coaching, or language instruction.

6. Modifying or Closing Your Account

We may:

• Remove accounts that violate rules

• Change or discontinue features

• Update the Terms as needed

You may request deletion of your account at any time.

Privacy & Cookies — How We Use Your Data

1. What Data We Collect

We collect only minimal data necessary to operate Owla:

Email address

• Provided by you during login or account access.

Local Storage data (browser-based)

• Flags that indicate whether you have previously visited certain pages (e.g. first visit vs returning visit).

• These values do not contain personal identifiers or sensitive information.

Usage & analytics data (if enabled)

• Anonymous information about how the app is used, such as:

  • Pages visited

  • Navigation flow

  • Time spent in the app

• This data does not directly identify you.

2. Why We Collect This Data

We use your data only for the following purposes:

• Login & account access — using your email address.

• Improving user experience — remembering whether you have completed certain steps, so we can show the appropriate flow.

• Performance & usability improvement — understanding how users interact with Owla.

• Security & reliability — ensuring stable operation of the app.

Local storage is used only to optimize your experience and avoid repeating unnecessary steps.

3. How Long Data Is Stored

• Email address: stored while your account remains active.

• Local storage data: stored in your browser until:

  • You clear your browser storage or cookies, or

  • You stop using the application.

• Analytics data (if enabled): stored for a limited period (up to 24 months), in aggregated or anonymized form.

You may remove local storage data at any time through your browser settings.

4. Who We Share Data With

We do not sell or rent your personal data.

We may share limited data only with trusted service providers necessary to operate the app, such as:

• Hosting providers (server infrastructure)

• Analytics providers (anonymous usage statistics)

• Email services (login or support communication)

All providers are required to comply with applicable data protection laws.

5. Your Rights

Depending on your location (including GDPR for EU users), you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your account and associated data

• Withdraw consent for optional analytics at any time

• Object to certain types of processing

Clearing your browser storage will remove locally stored data used by the app.

6. Contact for Privacy Requests

If you have questions or requests related to your privacy or data rights, you can contact us at:

info@fluencymind.com

We respond to privacy requests within 30 days.

Google Analytics

Owla uses Google Analytics to understand how users interact with the application and to improve performance, usability, and content.

Google Analytics may collect anonymous or aggregated usage data, such as pages visited, session duration, and device or browser type. This data does not directly identify you.

For users in the EU, UK, and other regions where consent is required:

• Google Analytics is loaded only after you give explicit consent via the cookie banner.

• If you choose not to give consent, Google Analytics will not be activated.

You can withdraw or change your consent at any time by:

• Updating your cookie preferences, or

• Clearing cookies and local storage in your browser and revisiting the site.

Google Analytics data is processed in accordance with Google’s data protection terms and applicable privacy laws.